(1) This procedure outlines the processes to be followed when granting or revoking access to the ITD Server Rooms. The procedure also covers the responsibilities and requirements for University Representatives when accessing the University's ITD Server Rooms. (2) The NSW State Auditor requires that access to University ITD server rooms is strictly controlled, monitored and logged. The server rooms are classified as a restricted area containing sensitive and business critical data and services. The procedures outlined in this document are applicable to all University Representatives who have access to University ITD server rooms. (3) The Chief Information Officer, Associate Director Infrastructure Services or the IT Security Manager may grant or revoke access to the University IT Server Rooms. (4) All requests for ITD Server Room access must be made using the ITD Server Room Access Request form. (5) The approved, form should be submitted to IT Business Services in person or via email to itoffice@une.edu.au (6) IT Business Services will ensure that the ITD Server Room Access Request Form has been completed and approved in accordance with this procedure. (7) IT Business Services will arrange for access to be added to the University ID card for the time period specified on the approved form. (8) If the person making the request does not have a University ID card, IT Business Services will issue a temporary IT Visitor card with the access privileges for the time period specified on the approved form. (9) IT Business Services will confirm, in writing via email, to the UNE Representative that access has been added to their University ID card or IT Business Services will, in writing via email, request the University Representative to collect the IT Visitor Card and sign for the collection on the space provided on the approved IT Server Room Access Request Form. (10) The (11) (12) An ITD Server Room key is available to approved ITD staff via the ITD Keywatcher system. The key will only be used if card access is not available. Sections 16, 17 and 18 of this Procedure apply to the use of this key. (13) Keys to ITD server rooms will only be issued under special circumstances and requested via the IT Server Room Access Request form and approved by the Chief Information Officer, Associate Director Infrastructure Services or IT Security Manager. (14) IT Business Services will request, in writing via email, the (15) The (16) Any (17) (18) (19) (20) IT Business Services will provide a copy of these procedures to (21) The Procedure Administrator, the Chief Information Officer makes these procedures. (22) (23) This Procedure operates as and from the Effective Date. (24) Previous Procedures relating to IT Server Room Access are replaced and have no further operation from the Effective Date of this new Procedure. (25) Approved - means authorised by the Director IT, the Associate Director (Infrastructure) or the IT Security Manager. (26) ITD Server Rooms - means the server rooms maintained by the Information Technology Directorate and includes the IT building server rooms, the T.C. Lamble building server room, the Austin College server room and the Booth Block basement PABX room. (27) Effective Date is the date on which this Rule will take effect. (28) Procedure Administrator is the Director, Information Technology. (29) University Representative means a UNE employee (casual, fixed term and permanent) contractor, agent, appointee, UNE Council member, adjunct, visiting academic and any other person engaged by UNE to undertake some activity for or on behalf of the UNE. It includes corporations and other bodies falling into one or more of these categoriesIT Server Room Access Procedures
Section 1 - Overview
Section 2 - Scope
Section 3 - Procedure
Approval
Submitting the Approved Form
Responsibilities
Authority and Compliance
Section 4 - Definitions
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