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(1) This procedure outlines the processes to be followed when granting or revoking access to the Technology and Digital Services Server Rooms. The procedure also covers the responsibilities and requirements for (2) The NSW State Auditor requires that access to University TDS server rooms is strictly controlled, monitored and logged. The server rooms are classified as a restricted area containing sensitive and business critical data and services. The procedures outlined in this document are applicable to all University Representatives who have access to University TDS server rooms. (3) The Chief Information Officer, Associate Director Infrastructure Services or the IT Security Manager may grant or revoke access to the University TDS Server Rooms. (4) All requests for TDS Server Room access must be made using the ITD Server Room Access Request form. (5) The approved, form should be submitted to TDS Business Services in person or via email to itoffice@une.edu.au (6) TDS Business Services will ensure that the TDS Server Room Access Request Form has been completed and approved in accordance with this procedure. (7) TDS Business Services will arrange for access to be added to the University ID card for the time period specified on the approved form. (8) If the person making the request does not have a University ID card, TDS Business Services will issue a temporary IT Visitor card with the access privileges for the time period specified on the approved form. (9) TDS Business Services will confirm, in writing via email, to the UNE Representative that access has been added to their University ID card or TDS Business Services will, in writing via email, request the (10) The (11) (12) An TDS Server Room key is available to approved TDS staff via the TDS Keywatcher system. The key will only be used if card access is not available. Sections 16, 17 and 18 of this Procedure apply to the use of this key. (13) Keys to TDS server rooms will only be issued under special circumstances and requested via the TDS Server Room Access Request form and approved by the Chief Information Officer, Associate Director Infrastructure Services or IT Security Manager. (14) TDS Business Services will request, in writing via email, the (15) The (16) Any (17) (18) (19) (20) TDS Business Services will provide a copy of these procedures to (21) The Procedure Administrator, the Chief Information Officer makes these procedures. (22) (23) This Procedure operates as and from the Effective Date. (24) Previous Procedures relating to TDS Server Room Access are replaced and have no further operation from the Effective Date of this new Procedure. (25) Approved - means authorised by the Chief Information Officer, the Associate Director (Infrastructure) or the IT Security Manager. (26) TDS Server Rooms - means the server rooms maintained by the Technology and Digital Services and includes the TDS building server rooms, the T.C. Lamble building server room, the Austin College server room and the Booth Block basement PABX room. (27) Effective Date is the date on which this Rule will take effect. (28) Procedure Administrator is the Chief Information Officer. (29) University Representative means a UNE employee (casual, fixed term and permanent) contractor, agent, appointee, UNE Council member, adjunct, visiting academic and any other person engaged by UNE to undertake some activity for or on behalf of the UNE. It includes corporations and other bodies falling into one or more of these categoriesIT Server Room Access Procedures
Section 1 - Overview
Section 2 - Scope
Section 3 - Procedure
Approval
Submitting the Approved Form
Responsibilities
Authority and Compliance
Section 4 - Definitions