HDR Complaints and Grievances
Do you have a complaint?
UNE is committed to a fair and equitable work environment and takes all complaints and grievances seriously. Complaints can assist the University to improve services and systems. The resources below are provided to help HDR candidates understand how to make a complaint, and the policies and processes under which those complaints are processed.
If you are thinking about making a complaint, the HDR Complaints and Grievances Guide might be a good place to start.
Advice
HDR candidates who wish to make a complaint are encouraged to seek independent advice about how best to proceed. The following people can provide advice:
Policies
UNE Student Policies
Because HDR candidates are enrolled students at the University, the following complaints handling policies might apply to situations where complaints arise.
Student (Related) Grievance Handling Policy
Student (Related) Grievance Handling Procedures
Student Behavioural Misconduct Rules
Research Conduct Policies
Because HDR candidates are researchers at the University, the following research conduct rules and policies might apply where complaints arise. More information about graduate researchers and research misconduct can be found here.
HDR Student Responsible Research Conduct Policy
Code of Conduct for Research Rule
Procedures for Investigating Research Related Conduct Breaches or Related Complaints
UNE Policies and Rules
Because HDR candidates work on campus, the following UNE policies and rules might apply where complaints arise.
Support Services
If you are thinking about making a complaint and are in need of support, you are able to access UNE Counselling.