Status and Details

Status and Details

Student (Related) Grievance Handling Procedures

Show Field Notes
Status Current Indicates if this version of the document is in effect (Current), yet to come into effect (Future), or expired (Historic).
Effective Date 6th September 2016 This is the date on which this version of the document came into effect.
Review Date 29th September 2021 The next review of this document is scheduled to commence on this date.
Approval Authority Pro Vice-Chancellor (Academic Innovation) The noted authority approved this is version of the document.
Approval Date 6th September 2016 This is the date on which this version of the document was approved by the authorised authority.
Expiry Date To Be Advised This is the date on which this version expires. It may still apply, conditionally, after this date.
Unit Head Richard Dobek
Executive Principal Student Experience
This is the officer generally responsible for day to day administrative matters.
Enquiries Contact Libby Campbell
Student Solutions Manaager

Student Grievance Unit
+61 2 6773 4260
General enquiries should be directed to the officer/area listed.

Summary of Changes from Previous Version

Clauses 52 - 54 of this procedure have been amended to remove the reference to the UNE Ombudsman. The UNE Council took the decision to discontinue the UNE Ombudsman and the UNE Ombudsman Rule was rescinded 12/8/2016. Any ombudsman matters should be referred to the NSW Ombudsman.



05/03/2021: Division name changed from Audit and Risk Directorate (ARD) to Audit and Risk Directorate (AR)

05/03/2021: Division name changed from Human Resource Services Directorate (HRS) to People and Culture (P&C)

05/03/2021: Division name changed from Audit and Risk Directorate (AR) to Audit and Risk (AR)

23/11/2021: Division name changed from Audit and Risk (AR) to Internal Audit (IA)