Status and Details

Student (Related) Grievance Handling Policy

Show Field Notes

Status	Current	Indicates if this version of the document is in effect (Current), yet to come into effect (Future), or expired (Historic).
Effective Date	6th September 2016	This is the date on which this version of the document came into effect.
Review Date	29th September 2021	The next review of this document is scheduled to commence on this date.
Approval Authority	Vice-Chancellor and Chief Executive Officer	The noted authority approved this is version of the document.
Approval Date	6th September 2016	This is the date on which this version of the document was approved by the authorised authority.
Expiry Date	Not applicable	This is the date on which this version expires. It may still apply, conditionally, after this date.
Unit Head	Jennifer McDonell Executive Principal Student Journey	This is the officer generally responsible for day to day administrative matters.
Enquiries Contact	Libby Campbell Student Solutions Manager Student Grievance Unit +61 2 6773 4260	General enquiries should be directed to the officer/area listed.

Summary of Changes from Previous Version

Clause 4(i) of this policy has been amended to remove the reference to the UNE Ombudsman. The UNE Council took the decision to discontinue the UNE Ombudsman and the UNE Ombudsman Rule was rescinded 12/8/2016. Any ombudsman matters should be referred to the NSW Ombudsman.

03/12/2024: Position name changed from Executive Principal Student Experience (EPSE) to Executive Principal Student Journey (EPSJ)